Mediation

Why use Helixhr?

Our mediation work is based on getting the best result for all parties, from a conflict situation.

We recommend it to:

  • resolve conflicts positively
  • avoid litigation 
  • to have a positive strategy for resolving  disputes rather than waiting for them to take a negative course.

This service has grown organically as part of our HR offering and includes; interpersonal disputes, personality clashes, disagreements over the direction or the purpose of the business, clashes of values and management styles that are seen as too aggressive.

What we do

  • analyse the situation
  • talk to the main parties to the conflict
  • plan an intervention

Our interventions

Without being too grand, our basic tactic is to get people to reflect, talk to each other and find a way of communicating that is more constructive. This is then agreed as a way of operating in the future.

The type of intervention might be:

  • Improving understanding through a personality tool  such as Myers Briggs Temperament Indicator or conflict resolution tool such as MBTI or Thomas Kilmann Conflict Instrument (TKI)
  • Investigation into value conflicts using NLP and other psychological methods
  • Coaching of individuals
  • Training in giving feedback in teams

Who

Mike Shreeve Chartered FCIPD is trained in the above approaches and has worked in many management teams to improve results  through mediation as a first stage alternative to formal dispute procedures.